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Set your password from an invitation

Purpose​

You have been sent an invitation to answer one or more questionnaires. This page explains the single step between that email and the first question, and what to do when it does not go as described.

Who this is for​

Anyone who received an invitation email and has not answered anything yet.

What happens​

  1. Open the email and press the one button. It says Set your password and start. If images or buttons are blocked, the same link is written out underneath it as plain text.
  2. You land on one screen. It carries the assessor.io mark, names the organisation that invited you, and shows the full email address the invitation was sent to — enough to tell you which of your mailboxes it went to, and there is nothing hidden about it: the link itself already proves you hold that invitation. You cannot change the address: it belongs to the invitation, not to you.
  3. Choose a password. The rule is stated above the box — at least 12 characters — and there is an eye icon beside the field to show what you typed while you check it. Press the button when you are done. That is the whole of it: there is no separate account to create first and nothing to confirm by email — the invitation arriving in your inbox is the confirmation.
  4. You arrive at your assessment. If the invitation covers more than one questionnaire, you arrive at the list of them instead and pick where to start.

If you have used this address here before, the screen asks for the password you already have rather than offering to set a new one — and does not repeat the length rule, since your existing password may predate it — and the button says Continue.

Limits and gotchas​

  • The password is for you, not for the organisation that invited you. They never see it and cannot set it for you.
  • The link is yours. Forwarding the invitation email hands your questionnaire to whoever receives it, so please do not.
  • Invitations expire, and a link that no longer works says so. If the link has expired, has already been used, or is not valid, the whole screen changes to say which of those it is, rather than leaving a password box you cannot use above a one-line error. It offers a contact link and a "Get back in" link to the recovery guide below — there is no code field to retype on a link this screen has already decided is dead.
  • "That password does not match" means this address already has a password here and the one you typed is not it. The screen offers the ordinary sign-in, which is where you can recover it.
  • If you have two mailboxes, check the address shown on the screen against the one you are signing in with. An invitation sent to your work address cannot be accepted from a personal one.
  • If nothing is waiting for you afterwards, see Recover access to an assessment.
  • A workspace link is not for you. If you ever end up at an address that looks like an admin dashboard, you will be sent back to your own list of assessments instead — accepting an invitation makes you a respondent, not a workspace member, however the link that reached you was shaped.